Warranty

Thermomix Tm6 comes with 2 years warranty from Vorwerk and you can extend it to 5 years official warranty

We offer 90 days money back, after this period the 2 or 5 years will start

in the 90 days you get

free return , full refund free replacement with a new Tm6 if your Tm6 needs to go in service in the 90 days , no waiting time , we just send a new TM6 and take back the broken unit

All Thermomix® units and Vorwerk® VC100 are built to the highest standards. Both the Thermomix® unit and the Vorwerk® VC100 are built to last, pushing innovation to its limits. View and download a complete copy of the: 

  • Thermomix® Limited Warranty here; and  
  • Vorwerk® VC100 Limited Warranty here. 

All other products sold here are offered free from defects and material and workmanship for a period of 30 days from the date of delivery.
If you are not completely satisfied with your purchase, you may return it within 30 days from the date of delivery. Review our return policy here. 

Any items received as a Gift with Purchase are provided “as is” and not subject to warranty, return, or exchange. 

Our customer service team is always happy to assist with any questions that you have. For additional information about the Thermomix® or Vorwerk® VC100 repair process, or their warranty, please all our Customer Service team at: (888) 867-9375 from 5am to 5pm (PST) Monday to Friday, and 6am to 2:30pm (PST) Saturday.